Are you looking for a reliable self service kiosk supplier to navigate the rapidly expanding Indian market? To help you streamline operations across a diverse consumer base and boost efficiency, we've compiled a list of the Top 10 Self Service Kiosk Manufacturers and Suppliers in India.
Whether you're establishing a Quick Service Restaurant (QSR) chain in Mumbai, optimizing patient flow in a Bangalore healthcare facility, or managing large retail operations in Delhi, one factor is crucial: implementing the right self service kiosk in India is now an operational imperative for market leadership. As Indian businesses rapidly embrace digital transformation—fueled by high smartphone penetration and the success of UPI payment gateways—the demand for high-quality, rugged, and locally customized self-service kiosk systems is experiencing unprecedented growth. But with local manufacturers and global tech giants vying for market share, the challenge remains: Which self service kiosk manufacturers in India truly understand the local landscape and can deliver sustainable value?
So, if you're searching for the most dependable self service kiosk India businesses trust, or weighing suppliers that offer the ideal convergence of performance, regional language support, and localized payment integration, this guide is your essential resource. Whether you are making your first major investment in automation or looking to replace legacy systems with modern, future-proof hardware, this list will guide you toward an informed, cost-effective decision. Let's delve into the leaders transforming customer interactions in the dynamic Indian self service kiosk market.
The truth is, your self service kiosk system in India is not just a point of transaction; it is a critical interface for enhancing customer experience and driving operational cost reduction. It plays a pivotal role in managing high-volume traffic, ensuring secure transactions (especially vital for integrating digital payments like UPI), and maintaining consistent service quality across diverse demographics. That's why selecting a proven self service kiosk manufacturer in India is every bit as critical as developing your core business strategy. The right partner provides a robust system that can withstand the unique environmental and usage demands of India. The wrong choice can lead to significant hardware failure rates, complicated software integration issues, and high total cost of ownership (TCO).
The Indian market presents a unique blend of demand, from sophisticated, highly secure financial kiosks to durable, all-weather outdoor solutions and multi-lingual QSR ordering systems. While many international suppliers offer basic hardware, the best self service kiosk China, US, or European providers with a strong Indian presence, alongside the top local manufacturers, succeed by offering deep customization and nationwide after-sales service. The real challenge is securing a provider that perfectly balances quality hardware, localized software support, high system uptime, and competitive pricing.
That's exactly why we created this guide. We've synthesized market research, evaluated on-the-ground support networks, and compared features, stability, and regional integration capabilities to bring you the ultimate list of the Top 10 Self Service Kiosk Manufacturers and Suppliers in India. These companies are recognized for delivering reliable technology, localized support, and tangible business acceleration across various Indian industry verticals.
1. NCR Corporation India Pvt. Ltd.
2. Diebold Nixdorf India Pvt. Ltd.
4. XIPHIAS Software Technologies
8. Aidio (Aiddition Technologies Pvt. Ltd.)
Established: 1884 (Global), Strong India Presence since 1990s
Headquarters: Gurgaon, India (India Ops); Atlanta, USA (Global)
Company Profile:
NCR Corporation stands as a dominant global leader and a pivotal supplier in India's self service technology sector, leveraging centuries of innovation to deliver highly scalable, end-to-end solutions. The company's core strength lies in its ability to integrate software, hardware, and services, offering unparalleled reliability for high-volume environments across retail, banking, and hospitality. NCR excels in providing robust self-checkout systems and multifunctional self-ordering kiosks, engineered with advanced security features and compliance for complex regulatory environments. Their technical edge includes deep POS integration expertise and scalable cloud-based management platforms, making them the preferred choice for major national and international chains operating in India.
NCR's self service solutions are ubiquitous in India, driving efficiency in hypermarkets and speeding up transactions at major QSRs and airports. Their industry positioning is centered on large-scale enterprises and financial institutions that require maximum uptime and standardized performance across diverse geographies. The company maintains an extensive service and support network across major Indian cities, enabling swift deployment and reliable maintenance. This market capability ensures minimal downtime, strong return on investment, and continuous operational improvement for businesses relying on high-traffic, mission-critical self-service points.
Key Products and Services: Retail Self-Checkout Systems, Financial (ATM/CDMs) Kiosks, QSR Self-Ordering Kiosks, Travel & Check-In Kiosks, Omni-Channel Software Platforms (3-6 items):
Established: 1859 (Global), Leading India Financial Sector since 1990s
Headquarters: Mumbai, India (India Ops); Ohio, USA (Global)
Company Profile:
Diebold Nixdorf is recognized globally, and in India, as the leader in connected commerce, particularly dominating the financial self service segment. The company specializes in highly secure, fully integrated automated teller machines (ATMs) and cash recycling systems that are essential to India’s large banking sector. Their core advantage lies in unparalleled security features and robust design, ensuring compliance with stringent Reserve Bank of India (RBI) regulations and maximizing consumer trust. Diebold Nixdorf's technical strength is its ability to offer comprehensive software and services for monitoring and managing large fleets of devices, guaranteeing industry-leading uptime and operational efficiency for banks nationwide.
Beyond banking, Diebold Nixdorf's retail kiosks are deployed in high-end shopping centers and integrated payment environments across India, specializing in secure, reliable transactions. Their industry positioning targets major public and private sector banks, as well as large retail chains seeking specialized secure self-service touchpoints. The company’s market strategy focuses on long-term service contracts and full lifecycle management of their terminals, providing crucial infrastructure support to India's growing digital economy. This deep commitment ensures their hardware remains a resilient, reliable backbone for critical self service applications across the country.
Key Products and Services: Advanced Cash Recyclers, Deposit ATMs, Financial Kiosks, Retail Self-Checkout, Branch Transformation Solutions:
Established: Unknown (Strong Market Presence)
Headquarters: Bengaluru, India
Company Profile:
Elpro Technologies is a prominent Indian manufacturer specializing in industrial computing solutions and rugged interactive touchscreen kiosks, catering to demanding public and industrial environments. Their core advantage lies in offering fully customized hardware built for Indian conditions, emphasizing durability, tamper-resistance, and high performance in non-ideal settings like remote locations or high-heat environments. Elpro’s technical prowess includes integrating specialized peripherals such as biometric readers, advanced thermal printers, and robust casing designs tailored for government, defense, and public utilities projects. This focus on localized manufacturing and specialized features positions them as a trusted, high-quality domestic supplier of essential self-service infrastructure.
Elpro’s interactive kiosks are deployed widely in public information centers, telecom service points for bill payments, and within large manufacturing facilities for real-time data access. Their industry positioning is strong in sectors requiring ruggedized or specialized components, including industrial automation, defense, and public utility services across India. Their market capability is defined by providing a comprehensive range of standard and custom kiosk designs (wall-mounted, free-standing), backed by extensive technical support across major state capitals. Elpro is committed to providing cost-effective yet resilient self-service solutions that minimize maintenance needs in harsh operating landscapes.
Key Products and Services: Interactive Touchscreen Kiosks, Information Kiosks, Industrial Panel PCs, Payment Terminals, Cheque Deposit Boxes:
Established: 2002
Headquarters: Bengaluru, India
Company Profile:
XIPHIAS Software Technologies is recognized as one of India's leading kiosk manufacturers, distinguishing itself through a unique blend of hardware manufacturing and strong software development capabilities. Their core advantage is the flagship Any Time Payment (ATP) Kiosk, which facilitates secure and convenient utility bill payments and service transactions, often incorporating advanced tech like blockchain for transaction safety. The company provides highly customizable, end-to-end solutions, integrating their own ERP/CRM software with robust hardware. This synergistic approach allows them to offer seamless, integrated self-service environments that significantly reduce the complexity of multi-vendor deployment for clients.
XIPHIAS kiosks primarily serve the utility, telecom, and financial sectors, acting as essential touchpoints for bill payment, ticket sales, and self-registration across various Indian cities. Their industry positioning is focused on providing turnkey solutions that include both the physical kiosk and the transactional software needed for secure public interaction. XIPHIAS’s market capability is strengthened by its commitment to innovation, designing sleek, user-friendly kiosks tailored for sectors like healthcare and education, enhancing the customer experience through customized, reliable, and secure self-service pathways across the Indian market.
Key Products and Services: Any Time Payment (ATP) Kiosks, Utility Bill Payment Terminals, Interactive Touch Screen Kiosks, Customized Kiosk Software:
Established: Unknown (Leading Digital Signage Brand)
Headquarters: New Delhi, India
Company Profile:
Firstouch Solutions is a leading Pan-India brand that has carved a strong niche in the digital signage and self-service kiosk market, known for its extensive support network spanning over 800 cities. Their core advantage lies in providing aesthetically pleasing and highly reliable digital display solutions, including large-format interactive kiosks, which maximize user engagement and brand visibility. The company focuses heavily on robust industrial design and high-definition display technology, ensuring their kiosks stand out in high-traffic commercial environments. Firstouch’s technical capability includes expertise in content management systems (CMS) tailored for kiosks, allowing clients easy, centralized control over dynamic information and advertising campaigns across their national network.
Firstouch kiosks are widely utilized across hospitality for express check-ins, transportation hubs for wayfinding, and amusement parks for digital ticketing and interactive maps. Their industry positioning targets retail, hospitality, and corporate sectors seeking impactful branding and advanced informational touchpoints. The company's market strength is its massive pan-India support footprint, which is crucial for large organizations needing uniform service delivery and rapid maintenance response across states. This focus on reliability and wide service coverage positions Firstouch as an excellent partner for organizations looking to deploy synchronized digital experiences nationwide.
Key Products and Services: Interactive Information Kiosks, Digital Signage Solutions, Wayfinding Systems, Corporate Visitor Management Kiosks:
Established: Unknown (Trusted Kiosk Provider)
Headquarters: Hyderabad, India
Company Profile:
Ratnam Solutions is a trusted Indian provider specializing in self-ordering and self-checkout kiosk machines, primarily serving the high-growth Quick Service Restaurant (QSR) and retail sectors across South and West India. Their core advantage is delivering fully integrated hardware and software solutions that are optimized for the Indian consumer experience, featuring seamless integration with popular local payment methods like UPI. Ratnam designs their kiosks to handle high-volume traffic efficiently, utilizing intuitive UI fine-tuned for regional languages and fast transaction processing. This technical focus on localized integration makes their systems easy to adopt and highly effective in reducing queue times and order errors in busy urban settings.
Ratnam’s self-ordering kiosks are transforming dining in bustling eateries, food courts, and QSR chains across major metropolitan centers like Mumbai, Chennai, and Bangalore. Their industry positioning is focused on providing full-service solutions for the hospitality and retail food sector, ranging from small cafes to large franchise models. The company’s market strength is derived from delivering kiosks built specifically for Indian operational conditions, including optional features like power backup and rugged construction. This localized approach, combined with dedicated support, ensures that their self-service systems offer unmatched efficiency and customization for their regional clientele.
Key Products and Services: Self-Ordering Kiosk Machines, QSR POS Integration, Advanced Payment Modules (UPI/Cards), Retail Self-Checkout Systems, Custom Hardware Add-ons:
Established: 2008
Headquarters: Coimbatore, India
Company Profile:
Interactics is an established Indian manufacturer specializing in interactive touchscreen kiosks and digital engagement solutions, with a strong focus on enhancing user experiences in various public environments. Their core advantage lies in manufacturing versatile hardware, including secure tablet enclosures and specialized feedback terminals, designed for deployment across retail, corporate, and entertainment venues. The company emphasizes robust mechanical design and reliable touch technology, ensuring high interactivity and durability. Interactics' technical capabilities extend to creating immersive experiences using motion sensors and gesture controllers alongside traditional touch interfaces, pushing the boundaries of self-service interaction beyond simple transactions.
Interactics' kiosks are commonly found in malls for wayfinding, corporate offices for visitor management, and retail spaces for product information and customer feedback capture. Their industry positioning targets clients focused on measuring customer satisfaction, delivering dynamic information, and engaging users through innovative interactive displays. Interactics' market strategy focuses on providing custom-built solutions tailored to specific client branding and functional requirements, backed by regional support to ensure continuous operation. This makes them a strong regional partner for Indian businesses prioritizing creative and reliable digital installations that require minimal maintenance.
Key Products and Services: Interactive Touch Screen Kiosks, Secure Tablet Enclosures, Customer Feedback Terminals, Digital Signage, Immersive Installations:
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Established: Unknown (Leading Kiosk as a Service Model)
Headquarters: New Delhi, India
Company Profile:
Aidio, a product of Aiddition Technologies, is an emerging leader focusing on affordable and accessible self-service kiosks, particularly catering to the booming QSR and small to mid-sized restaurant market in India. Their core advantage is pioneering a 'Kiosk as a Service' (KaaS) model, which allows restaurants to deploy high-quality self-ordering systems for a low daily price, eliminating the need for high upfront hardware investment. This model democratizes access to automation for smaller businesses. Aidio’s technical capabilities emphasize quick setup, plug-and-play functionality, and insured hardware, ensuring simplified maintenance and high reliability across their network.
Aidio's SelfServe Kiosks are explicitly designed to act as a 'frictionless digital cash counter' for QSRs, helping to reduce operational costs and significantly increase average order value through automated upsell and cross-sell prompts. Their industry positioning is strongly targeted at the fast-food, cafe, and regional chain segment that prioritizes speed of implementation and flexible operating expenses. The company's market capability is robust, featuring a growing service network across India and a compelling business model that has proven to drive a 12-18% increase in order values for existing customers, making them a highly attractive option for aggressive QSR expansion.
Key Products and Services: SelfServe QSR Kiosks, Kiosk as a Service (KaaS) Model, UPI Payment Kiosks, Digital Menus, Integrated POS Solutions:
Established: 1997
Headquarters: Mumbai, India
Company Profile:
Aurionpro Solutions is a global technology company with strong roots in India, specializing in enterprise software and customized self-service solutions, primarily for the financial sector. Their core advantage lies in providing highly sophisticated, customized kiosks designed for complex transactions like digital onboarding, cash/cheque deposits, and instant debit card issuance, going far beyond basic informational roles. The company's technical strength is derived from its deep expertise in integrating cutting-edge financial technology with robust hardware, ensuring secure, compliant, and feature-rich self-service banking experiences. This positions Aurionpro as an invaluable partner for major banks undertaking digital branch transformation initiatives in India and internationally.
Aurionpro’s customized kiosks are essential tools for financial institutions, reducing staff load on routine tasks and empowering customers with convenient self-service options like balance inquiry and bill payment. Their industry positioning targets global banks, government services, and large corporations requiring secure, tailored, high-value transaction kiosks. The company's market strategy focuses on providing end-to-end consulting, deployment, and managed services, guaranteeing operational excellence and seamless integration with existing banking systems. Their proven track record in complex financial applications makes them a leader in the secure self-service transaction segment in the competitive Indian market.
Key Products and Services: Banking Self-Service Kiosks, Debit Card Issuance Kiosks, Digital Onboarding Terminals, Cash and Cheque Deposit Machines, Utility Payment Kiosks:
Established: 2009
Headquarters: Shenzhen, China (Global Hub)
Company Profile:
Jassway Infotech Co., Ltd. is a pioneering global manufacturer with a strong focus on self service kiosk and POS systems, serving distributors and system integrators worldwide, including the fast-growing Indian market. The company’s core advantage lies in its robust R&D capabilities and vertically integrated production, enabling the delivery of highly durable, customizable kiosk hardware at globally competitive prices. Jassway excels in integrating key components—such as large-format touchscreens, thermal printers, and payment modules—and ensuring compliance with various international standards, making them a reliable source for OEM/ODM projects in India. This technical efficiency provides partners in India with cost-effective, ready-to-deploy hardware solutions.
Jassway's self service kiosks are widely deployed globally in retail, QSR, and ticketing applications, and they support Indian partners by providing flexible hardware platforms that seamlessly integrate with local software and payment systems. Their industry positioning targets large system integrators and distributors in India who require consistent quality and scale, coupled with flexible logistics and customization services. By providing the core hardware excellence, Jassway enables Indian partners to focus solely on crucial local software development and service delivery, creating a strategic advantage in a highly competitive market where speed and hardware reliability are paramount for market success.
Key Products and Services: QSR Self-Ordering Kiosks, Slim Floor-Standing Kiosks, Desktop Self-Checkout Terminals, Payment Kiosk Enclosures, Customizable OEM/ODM Solutions:
The investment required for a self service kiosk system in India can vary significantly based on factors like hardware specifications, customization, payment integration, and the level of software required. While basic countertop units start lower, a reliable, floor-standing self-ordering kiosk for a busy environment requires a more substantial investment.
On average, a complete, floor-standing self service kiosk setup in India typically costs between $3,000 to $10,000 USD (approx. ₹2,50,000 to ₹8,30,000 INR) per unit, depending on features. This price usually includes the touchscreen display, industrial PC, thermal printer, and a secure metal enclosure.
For Quick Service Restaurants (QSRs), which require high durability and speed, costs generally fall within the range of ₹2,50,000 to ₹6,20,000 INR ($3,000 to $7,440 USD) for standard models, and high-end, heavy-duty kiosks can exceed ₹12,50,000 INR ($15,000 USD). Alternatively, tablet-based countertop systems offer lower hardware costs, sometimes starting around $500–$1,200 USD, making them popular for smaller businesses.
Beyond hardware, you'll also need to factor in software licensing, POS integration, and ongoing support fees. These can range from ₹1,600 to ₹20,000 INR ($20 to $240 USD) per month per kiosk, depending on the complexity of the solution and the service level agreement.
1. Prioritize Localized Payment Integration (UPI)
In India, seamless integration with major digital payment platforms, especially UPI (Unified Payments Interface), is non-negotiable. Ensure your chosen supplier provides secure, proven, and stable payment modules that are compatible with the prevalent digital transaction ecosystem. Verify their expertise in secure transaction processing.
2. Assess Hardware Durability and Design
Indian operational environments often demand rugged hardware that can withstand high temperatures, dust, and heavy usage. Look for manufacturers offering industrial-grade enclosures, anti-glare touchscreens, and reliable internal components that guarantee a long lifespan and minimal maintenance in public or outdoor settings.
3. Evaluate Pan-India After-Sales Support
Even the most resilient hardware requires maintenance. Choose a supplier known for a vast and reliable service network with quick response times across major cities and secondary markets. Nationwide coverage is essential to ensure minimal downtime and reliable technical assistance when problems occur across distributed operations.
The Indian self service kiosk market is vibrant and expanding, driven by massive public-sector digitalization, financial inclusion initiatives, and the competitive demands of the QSR and retail industries. The manufacturers listed above—ranging from global giants like NCR and Diebold Nixdorf to specialized Indian hardware and software providers like Elpro, XIPHIAS, and Aidio—represent the best choices for businesses seeking to modernize their operations. Choosing the right partner requires a meticulous evaluation of localized payment support (especially UPI), hardware durability, and the extent of their pan-India service network.
If your business in India requires reliable, high-performance kiosk hardware at a competitive wholesale price, we encourage you to consider us. As a leading global manufacturer, Jassway Infotech Co., Ltd. can deliver robust, customized self service kiosks that meet global quality standards and are optimized for integration with India's unique operational requirements, providing the foundational hardware needed for long-term success. We look forward to helping you achieve your automation goals in the Indian market.
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