In today's highly competitive retail and F&B industries, POS hardware systems are no longer just synonymous with "cash registers." They have become essential tools for improving efficiency, enhancing customer experience, and driving business growth. From corner stores and trendy cafes to large retail chains, a reliable POS hardware system is crucial for processing transactions, managing inventory, and collecting data. With the rapid growth of Malaysia's retail and F&B sectors, more and more businesses are reconsidering: which POS hardware supplier can truly meet their business needs?
If you are struggling with the question of "which POS hardware should I choose?", it helps to start by looking at the key suppliers in the local market. This article will guide you through the Top 5 POS hardware suppliers in Malaysia, analyzing their strengths, product focus, and service differences. By the end, you'll have a clearer understanding of which brand best fits your current and future business needs.
| Company | Founded | Headquarters | POS Focus |
|---|---|---|---|
| Jasswaypos | 2009 | Kuala Lumpur, Malaysia | Windows & Android POS terminals, touch monitors, peripherals, OEM/ODM customization |
| Tetrix Sdn. Bhd. | 2003 | Petaling Jaya, Selangor | Cash drawers, barcode scanners, printers, office automation and maintenance |
| POSMAC | 2010 | Kuala Lumpur, Malaysia | R&D-driven advanced POS hardware, retail and F&B solutions |
| Leverse POS (Leverse Technology) | 2014 | Johor Bahru, Malaysia | POS hardware and IoT devices, regional distribution and export |
| Red Zone | 2005 | Kuala Lumpur, Malaysia | POS terminals, barcode printers, cash drawers, touch displays, system integration |
Founded: 2009
Headquarters: Kuala Lumpur, Malaysia
Jasswaypos is a Malaysian POS hardware manufacturer known for affordable yet reliable solutions. Their customizable products serve a wide range of businesses including retail and hospitality. ISO-certified production ensures quality and precision.
Founded: 2003
Headquarters: Petaling Jaya, Selangor
Tetrix has been serving the office automation and POS hardware sector for over 20 years. They offer integrated procurement and after-sales support, making them a long-standing partner for Malaysian SMEs and enterprises.
Founded: 2010
Headquarters: Kuala Lumpur, Malaysia
POSMAC focuses on innovation and scalable POS hardware solutions. Their technology-driven products are designed to streamline operations and improve customer experience for retail and hospitality businesses.
Founded: 2014
Headquarters: Johor Bahru, Malaysia
Leverse began with POS system sales and expanded into hardware export and IoT solutions. With strong regional presence, they are well-positioned for businesses requiring cross-border or IoT-enabled hardware.
Founded: 2005
Headquarters: Kuala Lumpur, Malaysia
Red Zone has been a trusted POS and barcode equipment supplier since 2005. Their wide product range and competitive pricing make them suitable for SMEs and enterprises needing reliable, integrated hardware solutions.
Note: The founding years and headquarters listed are for reference. For official procurement, please contact the suppliers directly for the latest details and quotes.
Start by listing the functions your business requires. Retail shops usually need barcode scanners, receipt printers, and cash drawers, while restaurants may require iPad/Android POS systems and kitchen printers. Service-based businesses often prefer mobile POS or handheld card readers.
Ensure the POS hardware works smoothly with your POS software, such as Xilnex, StoreHub, or Slurp!. Many suppliers in Malaysia offer bundled hardware-and-software solutions, which help avoid compatibility problems.
Look into reputable local suppliers like Jasswaypos, Tetrix, POSMAC, Leverse, and Red Zone. When comparing them, consider warranty terms, support services, and whether they have service teams near your area.
Strong after-sales support is essential to minimize downtime. Ask suppliers about warranty coverage, repair response time, and whether they provide replacement units during servicing.
Whenever possible, test the POS hardware before purchasing. A demo or trial helps you check speed, reliability, and user-friendliness while ensuring it fits your daily operations.
Basic POS bundles in Malaysia usually cost RM1,500–RM3,000, while advanced restaurant systems can go above RM5,000. Some suppliers also offer leasing or subscription plans to reduce upfront costs.
After confirming your choice, the supplier typically manages delivery, setup, and staff training. Make sure you receive warranty documents and proper installation to avoid issues later.
Choose modular POS hardware that allows you to add more devices or features as your business grows, ensuring your investment remains useful in the long term.
The cost of POS hardware in Malaysia varies depending on the type of business, the level of customization, and the number of devices required. Small retail shops can start with basic hardware at a lower cost, while restaurants and multi-branch businesses often require more advanced systems that come with higher investment. Below is a breakdown of typical POS hardware costs in Malaysia:
| POS Hardware Package | Included Devices | Average Price Range (RM) |
|---|---|---|
| Basic Retail POS | Terminal, cash drawer, receipt printer, barcode scanner | RM1,500 – RM3,000 |
| Mobile / Tablet POS | iPad/Android device, mobile card reader, cloud POS software | RM2,000 – RM4,000 |
| Restaurant POS Bundle | Touchscreen terminal, kitchen printer, cash drawer, receipt printer | RM5,000 – RM8,000 |
| Advanced Multi-Outlet POS | Central server integration, multiple terminals, barcode scanners, kitchen printers | RM8,000 – RM12,000+ |
| Self-Service Kiosk / Unattended POS | Kiosk unit, touchscreen, card reader, receipt printer | RM10,000 – RM20,000+ |
These prices are estimates and may vary based on supplier, brand, and additional features such as cloud-based integration, customer loyalty modules, or inventory management tools. For small and medium businesses, starting with a basic or mobile POS system is often the most cost-effective approach, while larger enterprises may benefit from investing in advanced, scalable solutions.
POS hardware is not just an expenditure; it is a long-term investment. The right system can not only help you process transactions faster, but also provide reports, inventory management, and customer engagement features that boost operational efficiency and profitability. Malaysia's POS market offers a wide range of choices, from entry-level solutions to high-end full-feature systems, catering to all retail, F&B, and service business needs. For businesses, the most important factor is selecting a partner that is both stable and capable of supporting growth.
Among the many brands, JASSWAY stands out for its extensive product range, reliable hardware performance, and excellent after-sales support, making it a trusted choice for numerous retail and F&B businesses. If you are looking for a POS hardware system that balances cost-effectiveness and professional support, JASSWAY is a top option. It can not only meet your current transaction needs but also provide strong support for future business expansion.
If you are looking for more POS hardware suppliers beyond Canada, check out the following article:
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